Computer hell!
I recently set up my computer, finally, after moving. I needed to get an account number off a document so I was forced to pull it out and set it up. About time, too, as I was getting anxious to plug the 'ol iPod in and get her charged up. I haven't used it since we moved. The set-up of the computer went fine, I found what I needed and printed it out. Then I left the computer. I didn't turn it off, didn't put it to sleep, just walked away.
I went back to the computer yesterday to finish setting it up and get it hooked up to the internet. Surprise! On the computer screen it says something along the lines of, "Windows could not be started because there is a corrupt or missing file in: WINDOWS/SYSTEM32/CONFIG/SYSTEM. Oh shit. It then says to insert the original system CD to attempt a repair. Well, I pulled out the CD and called Dell for tech support. After spending about an hour on the phone with the guy the bad news came: the only option is to perform a PC restore, which takes my computer back to its factory settings and I lose everything on it. All my documents. The good news there isn't much on there I would really want, except all my iTunes. I am hoping my iPod wasn't without juice for too long that it lost that info. At least it would be there and I could add it back to the desktop. The iPod is charging off the laptop now, so I hope it works in the morning. We'll see.
My computer is currently running some exam thing it isn't even supposed to do, the Dell tech support guy couldn't figure out why and we tried to get around it three times. For any in the know, we were attempting to access the restore consul when this stupid exam thing popped up. And it just keeps going and going. Tech support said when I hit 'r' for the restore consul, it should take me to a prompt to enter some information. Nope, doesn't do that. After three attempts and many, many minutes later, it is suggested that I perform a PC restore. Ugh. I couldn't bring myself to do it and decided to see where this "examining" thing gets us overnight.
Dell Tech Support also gave me the phone number for a group called Drive Savers or something like that. He suggested I call them before I perform the restore to attempt to recover my files. I don't know if it'll be worth it. So how does this happen? I walk away from my computer one day, everything working fine, only to come back and find it fucked up. Nobody touched it/used it. Why did it reboot anyway? No one was there to ask it to. The whole thing is weird. Just more proof you should back up your files no matter what. And tech suppport couldn't come up with an answer either, other than to repeatedly ask if I installed any new software or hardware. Nope, but I wished I had if it gave us something to go by.
So this is what it means when your computer "crashes." Well, it sucks, and I'd rather not deal with this again. I told the guy at tech support that when he told me to perform a restore, I said that was like asking me to put one of my animals down. I just couldn't do it. Thank goodness I have two laptops to get by with. I'd be dead lost if I couldn't access the internet.
I went back to the computer yesterday to finish setting it up and get it hooked up to the internet. Surprise! On the computer screen it says something along the lines of, "Windows could not be started because there is a corrupt or missing file in: WINDOWS/SYSTEM32/CONFIG/SYSTEM. Oh shit. It then says to insert the original system CD to attempt a repair. Well, I pulled out the CD and called Dell for tech support. After spending about an hour on the phone with the guy the bad news came: the only option is to perform a PC restore, which takes my computer back to its factory settings and I lose everything on it. All my documents. The good news there isn't much on there I would really want, except all my iTunes. I am hoping my iPod wasn't without juice for too long that it lost that info. At least it would be there and I could add it back to the desktop. The iPod is charging off the laptop now, so I hope it works in the morning. We'll see.
My computer is currently running some exam thing it isn't even supposed to do, the Dell tech support guy couldn't figure out why and we tried to get around it three times. For any in the know, we were attempting to access the restore consul when this stupid exam thing popped up. And it just keeps going and going. Tech support said when I hit 'r' for the restore consul, it should take me to a prompt to enter some information. Nope, doesn't do that. After three attempts and many, many minutes later, it is suggested that I perform a PC restore. Ugh. I couldn't bring myself to do it and decided to see where this "examining" thing gets us overnight.
Dell Tech Support also gave me the phone number for a group called Drive Savers or something like that. He suggested I call them before I perform the restore to attempt to recover my files. I don't know if it'll be worth it. So how does this happen? I walk away from my computer one day, everything working fine, only to come back and find it fucked up. Nobody touched it/used it. Why did it reboot anyway? No one was there to ask it to. The whole thing is weird. Just more proof you should back up your files no matter what. And tech suppport couldn't come up with an answer either, other than to repeatedly ask if I installed any new software or hardware. Nope, but I wished I had if it gave us something to go by.
So this is what it means when your computer "crashes." Well, it sucks, and I'd rather not deal with this again. I told the guy at tech support that when he told me to perform a restore, I said that was like asking me to put one of my animals down. I just couldn't do it. Thank goodness I have two laptops to get by with. I'd be dead lost if I couldn't access the internet.
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