QQflyboy

Sunday, February 01, 2004

"Make the switch..."

And we did, to Verizon Wireless. Beth and I finally ditched AT&T Wireless after having service with them starting in the early ninties. Now, when I got my first cell phone, it was with Cellular One, but AT&T bought them a few years later. I have been a big fan of AT&T Wireless, but my support has dwindled over the last year, after I switched to their GSM network. My service area coverage has decreased significantly, and the number of calls I can't make since the system is busy has increased. I could have gone back to AT&T's original digital network, but their customer service regarding my concerns over GSM put them squarely on course to loose me as a customer. And the did.

Beth and I had been discussing switching cellular providers when our Consumer Reports issue for January arrived. The top story was all about cellular providers, cellular plans and coverage, and cell phones themselves. AT&T rated mediocre with most respondents to the survey citing the same problems I did above for the low score. Verizon, in every aspect except price, was rated number one. Most respondents agreed the cost, although higher than most, was worth it since their customer service is outstanding and the coverage area is vast. After a doing a little more research on my own, Beth and I finally decided to, "Make the switch." I chose the LG VX6000 camera phone for my phone, which Consumer Reports rated very highly. It isn't as technical as my Panasonic GU-87, but the usability is much better. Beth went with the free Audiovox CDM8600. That one was free, and Consumer Reports rated that one high, too.

Wow, much ado about cell phones.

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